My household got deleted? What the?

Caters · April 2018

So I knew about the maintenance of Sims 4 and how I couldn't access it via origin. Well after the maintenance ended, everything that I made, my female sim who got to level 9 in her doctor career, my cats, my male sim who got to maximum level in his writing career, and the baby that they had got deleted from my library. Everything got deleted there. And there are so many Smith households in Sims 4 that I can't just scroll through, it would probably take all day to find it.

Why did it get deleted from my library and can I get it back? How?

rosemow · April 2018

Hello.
Are the files of your creations still in your sims 4- tray folder?
If they are, try shutting down your computer completely . Then restart the computer, log into Origin, launch the game and see if your households are in your library.

If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair

Caters · April 2018

Well I shut down and restarted the computer after checking to see if I had the household files(which I did) and my households are back in my library.

rosemow · April 2018

It is good that the households are back in your library.

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My household got deleted? What the?

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