My Library Items Don't show In Game

fidlerten · April 2018

Hey Guys,

I haven't been playing in a while. Recently I had to reinstall my game after a reinstall of Windows 10.

After I got back in game, created a family, put them on a lot, I went to the Gallery, then my Library to put down one of my houses and there is nothing from my Library showing up in game, just a bunch of stuff that isn't mine.

I even tried to do a search by I.D. fidlerten and still nothing except for the family I just created.

Out of the game, I went to check my Library online and everything is there that I have created, so I don't understand why it doesn't show up in game when I go to the Gallery in game.

Anyone know what's going on?

rosemow · April 2018

Hello
Even though you may not have cc in your creations, try going to the advanced section of the gallery filter, and tick the option to “ include custom content “ . Then test to see if you can see your creations.

fidlerten · April 2018

@rosemow, nope, I just went and tried that and still nothing.

rosemow · April 2018

There has been issues with the Gallery, that at times simmers have found that none of their items are showing in their library, but they reappear later on. You could try waiting until later on and see if they appear then,

I am just checking. Do you still have the files of your creations in the tray folder?

fidlerten · April 2018

@rosemow, my items show up in my Library online, they just don't show up in my Library from the game, which is where I can download them from. Not even through a search.

rosemow · April 2018

Are the files still in your tray folder ? The items that you see in the website version of the gallery is not what is in your library. The online items are what you have shared to the community section of the gallery.

fidlerten · April 2018

@rosemow, they finally showed up. I did another search for my EA I.D. and I got to my stuff. Then suddenly everything popped up in my library, so problem solved. I suppose my newly installed game just had to finally connect.

Thanks for all your help, I appreciate it.

rosemow · April 2018

It is great that they are appearing now

fidlerten · April 2018

@rosemow, I reinstalled my game after I had the weird color problem with certain items, and certain items not placing. However, I had a house I was working on that I put in my Library but did not share, as it was under construction. I cannot get into my library now.

I thought I could get into my library before but actually, I was only able to get into the items that are shared in the Gallery and my Library only shows stuff that I have put in there since reinstalling the game. It would seem I have now lost the house I was working on because it was in my previous library and there does not seem a way to retrieve it. Plus, all the lots I have in the Gallery do not show up in my personal Library, only in the Gallery still under my name.

So what I need to know is how I can connect my game to my previous Library items. I'm not even sure yet if my problem with the weird colors is fixed yet because I was going to go in and continue working on my house and see.

Please someone, tell me how I can connect back to my previous Library items. All of my lots should show up in there; why don't they?

fidlerten · April 2018

So, it looks like my library is not an online place, just a folder on my computer. And, when I uninstalled the game and removed all my files, my library was deleted too, plus all the houses I built and have in the Gallery are still there but they no longer appear in my Library because I reinstalled the game. What a bummer! If I had only known this, at least I would have uploaded my WIP to the Gallery for a little while so that I could reinstall it into my game. Unfortunately, it looks like it's all gone now. I'm so very unhappy because I really liked that house and I put a lot of work into it already.

rosemow · April 2018

Hello
Did you keep your Documents-Electronic Arts -Sims 4 -tray folder when you uninstalled and reinstalled your game? Or did you delete your Documents-Electronic Arts -Sims 4 folder? The items that are in your library are stored in your tray folder, not online. If you deleted the sims 4 folder, you would deleted your library items as well as your save games

fidlerten · April 2018

Yes, I deleted everything. I didn't want anything left from the previous install because I didn't want the same problems perhaps to be carried over to the new install. I just thought that when I uploaded my WIP to my library that it would be saved online. I was obviously wrong and I won't make that mistake again. Next time I will upload it to the Gallery so I can download it back into my game.

rosemow · April 2018

Hello
I am sorry that you have lost your library items

Your library items and save games are stored locally in the Documents-Electronic Arts -Sims 4 - tray and save folders. If they are deleted, then you will no longer have whatever you saved to your library or your save games.
It is best to upload creations to the community section of the gallery first, if you are planning on deleting the sims 4 folder.

The Sims Forums

My Library Items Don't show In Game

Comments