*REPOSTED FROM MAC TROUBLESHOOTING & BUG THREAD*
I opened sims 4 today after I deleted a bunch of files off my mac. When I opened ts4 a bunch of tutorials popped up like I was a first time player. when I exited out of the tutorials
none of my families saved.
I looked in my finder and opened my mods and saves and nothing is there. I think i might of deleted everything!!!!
IS THERE ANYTHING I CAN DO PLZ HELP!!!!!!! I also tried a bunch of things to fix it but none of them worked I hope i didn't screw it up more. i've already tried moving my saves and mods (which have nothing in them) to my desktop and then had the game create new ones, then i tried repairing the sims 4 on origin and nothing worked so far. I'm about to give up hope so ANYTHING can help. I hope i'm not annoying you with this i just want to try everything before I give up hope!
Computer Info:
MacBook Pro (Retina, 13-inch, Early 2015)
2.7 GHz Intel Core i5
8 GB 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Comments
Thank you so much - Emily xx
Thank you.
My daughter who plays sims4 religiously is distraught .
After updating her computer’s sierra i think, and redownloading origin, everything is gone. Youd think one of us had died.
Let me back up....we think because she had to sign in using her apple icloud id the origin thought it was a new computer? So we had her sign out of iCloud.
I told her not to look at it before she went to bed in case something is really still wrong with that you never go back to sleep and I told her not to log into it this morning so I wouldn’t ruin her day at school if something was really seriously wrong .
When we looked at the files yesterday after each folder there would be a little cloud what does this mean ?
So there’s a way to reload games or saved data from the ETA cloud?
Thanks in advance....
1) Updated Mac OS (Operating System) to either Sierra or High Sierra.
2) Reinstalled Origin.
3) Everything is "gone". Not sure if you mean the games she had installed or the data.
4) Not all is lost yet.
So my questions are as follows:
1) After re-installing Origin, does she still have access to her Base game, plus Expansion Packs/Stuff Packs/Game Packs that were already purchased? Have they been re-installed on the computer itself? If no, then definitely do this and do not install to iCloud. The game must be on the computer's hard drive.
2) Does she have a backup in the form of Time Machine or another means of Data storage?
We'll figure this out.