Gallery down...again! Gallery status messages, please!

PurpleSweetTart · January 2018

The gallery is down again. I just cleared all my worlds to start a new series and I can't start it because, yet again, the gallery is down. Dear, dear EA, I humbly ask for a "Gallery status message" when we login so that we know whether we can actually start working on our projects. Lots of games have status messages, instead of: "Something went wrong, try again later." Thanks!

james64468 · January 2018

Well Origin is down for some. It down for me. Your lucky if you can play your games. I don't think they will add messages to it. It not as simple as we think. They would have to code it in.

PurpleSweetTart · January 2018

Coding a server status message is a lot easier than making new content. I'm quite sure they have people to do it, they fail to understand how beneficial a simple status message could be for players.

pandie00 · January 2018

I cannot access today... has anyone having this problem? I cannot browse the gallery in sims 4 website neither

rosemow · January 2018

pandie00 wrote: »

I cannot access today... has anyone having this problem? I cannot browse the gallery in sims 4 website neither

Hello
Other simmers are also having this issue.

snurfles · February 2018

Has this problem been fixed yet? I can't access it either.

rosemow · February 2018

snurfles wrote: »

Has this problem been fixed yet? I can't access it either.

Hello @snurfles
I am not having issues accessing the gallery at the moment. Try shutting down your computer completely. Then restart the computer, launch the game, and see if you can access it then.

Nats64 · February 2018

i have not been able to connect to the Sims4 Gallery in months, i have contacted ea support, repaired my game, repaired origin, turned off the firewall, removed all mods, checked my game settings to make sure I had online access, restarted the game, shut down the computer, i still get an unable to connect when trying to access the gallery. If anyone else has any other suggestions please let me know.

rosemow · February 2018

Nats64 wrote: »

i have not been able to connect to the Sims4 Gallery in months, i have contacted ea support, repaired my game, repaired origin, turned off the firewall, removed all mods, checked my game settings to make sure I had online access, restarted the game, shut down the computer, i still get an unable to connect when trying to access the gallery. If anyone else has any other suggestions please let me know.

Hello @Nats64
I am sorry that you are having these issues. Try manually uninstalling and reinstalling Origin and see if that may help
https://help.ea.com/en-in/help/origin/origin/manually-uninstalling-origin/

Nats64 · February 2018

thx for your response - i did delete Origin the manual way and re-install it, still am unable to connect error, I also have a new computer about three weeks old and all softwares including Origin and Sims 4 have been downloaded new. On both machines i get the same error, not able to connect.

rosemow · February 2018

Nats64 wrote: »

thx for your response - i did delete Origin the manual way and re-install it, still am unable to connect error, I also have a new computer about three weeks old and all softwares including Origin and Sims 4 have been downloaded new. On both machines i get the same error, not able to connect.

Hello
Could it perhaps be your anti virus program, not just the firewall?

Also, try going to Windows Update and make sure that your computer is uptodate.

Nats64 · February 2018

yes thanks for the responses, all my computers' softwares are up to date, I also have no antivirus installed on my machines as I use a Mac.

rosemow · February 2018

Nats64 wrote: »

yes thanks for the responses, all my computers' softwares are up to date, I also have no antivirus installed on my machines as I use a Mac.

Hello
It may be best to post about your issues in the Mac section of the forums. Mac simmers may be able to help you
http://forums.thesims.com/en_US/categories/the-sims-4-on-mac-discussions

Nats64 · February 2018

rosemow - it is my router!!

rosemow · February 2018

Nats64 wrote: »

rosemow - it is my router!!

It is great that you have found the cause of your issue!

Nats64 · February 2018

yes me too! thank you for helping me troubleshoot other ideas outside of the game, i.e. router and firewalls, I ended up logging into my router and ended up resetting it to the original settings.

rosemow · February 2018

Nats64 wrote: »

yes me too! thank you for helping me troubleshoot other ideas outside of the game, i.e. router and firewalls, I ended up logging into my router and ended up resetting it to the original settings.

You’re welcome

rosemow · February 2018

samsims wrote: »

Is the Gallery down...again I Can't login into the Gallery

Hello @samsims
The Gallery is down at the moment . You will need to try again a little later on.

rosemow · February 2018

samsims wrote: »

Thanks Rose and I hope you have a bless day.

Thankyou

Megasaurus · February 2018

Any idea when the gallery will be back up?

I wish someone on the Sims team would give status reports about this kind of thing....even just a heads up that'd it'll be down would be nice.

rosemow · February 2018

Megasaurus wrote: »

Any idea when the gallery will be back up?

I wish someone on the Sims team would give status reports about this kind of thing....even just a heads up that'd it'll be down would be nice.

Hello
It is hard to know when the gallery will be back up again. You may need to wait until a little later in the day.

paradiseplanet · February 2018

It's been down for quite awhile now...

rosemow · February 2018

Hello
EA_Mage has posted about the Gallery issue in this link thread
http://forums.thesims.com/en_US/discussion/935009/info-the-gallery-performance-issues#latest

brenleedee · March 2018

Does anyone know if the Gallery is down, or is it just for me? Seem to be quite a few issues today on my end, not sure if it is universal?!

dream2inspire · March 2018

> @brenleedee said:
> Does anyone know if the Gallery is down, or is it just for me? Seem to be quite a few issues today on my end, not sure if it is universal?!

i have been having issues with it all day.

brenleedee · March 2018

> @dream2inspire said:
> > @brenleedee said:
> > Does anyone know if the Gallery is down, or is it just for me? Seem to be quite a few issues today on my end, not sure if it is universal?!
>
> i have been having issues with it all day.

Then they must be having some issues, I've had issues today too.

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Gallery down...again! Gallery status messages, please!

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