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Sims 4 crash problems (Help)

I just recently started playing my sims 4 again. I got so frustrated because of the crashing and inability to use any mods at all or even run with no mods that I quit playing. I purchased get together and downloaded it using a fresh sims 4 world. I played for a few hours and saved and closed the sims. I open the sims again today and try to open the save and it crashes either on the load screen or right when the game loads up. I tried seperating the sim from her new home that I put her in before I saved and quit but still no luck with loading it up.

I have a macbook pro 2012 15in
2.3 intel processor
4gb memory
intel hd graphics 4000 1536 mb



This is the only crash report that was actually saved into the sims 4 folder:

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>a61c0fa6322b611a575cc43a</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2016-06-12 02:13:12</createtime><buildsignature>Local.Unknown.Unknown.1.19.28.1210-1.300.000.72.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x328bd5</categoryid><stack> 0x328bd5 0x6a6e 0x222697 0x6ba85 0xec3eae 0x1331e66 0x12af6b4 0xe87f25 0xe87804 0xdca913 0xc9120e 0x2cf5 0x1ba2 0x1b81 0xa9dec 0x92b94 0x92823 0x9237a 0x89871 0x88ed8 0x30935 0x3076f 0x305af 0x48df6</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 253.64<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 9,12,1,43352<br />Modded: False<br />(baseaddr) 0x7fff8c037000,'GeForceGLDriver' 0x7fff8aae6000,'libGPUSupportMercury.dylib' 0x7fff8c037000,'GeForceGLDriver' 0x7fff891c9000,'GLEngine' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x104961000,'The Sims 4' 0x7fff94cd5000,'Foundation' 0x7fff97f06000,'CoreFoundation' 0x7fff97f06000,'CoreFoundation' 0x7fff97f06000,'CoreFoundation' 0x7fff97f06000,'CoreFoundation' 0x7fff97f06000,'CoreFoundation' 0x7fff8a674000,'HIToolbox' 0x7fff8a674000,'HIToolbox' 0x7fff8a674000,'HIToolbox' 0x7fff98b5c000,'AppKit'(/baseaddr)</contextdata></report>

Comments

  • BluebellFloraBluebellFlora Posts: 7,110 Member
    Your Mac also has dedicated NVIDIA graphics which is currently an issue if you are running El Capitan on some Macs - http://forums.thesims.com/en_US/discussion/comment/14675698/#Comment_14675698
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  • Groovinsteph1307Groovinsteph1307 Posts: 25 New Member
    I've had a problem with crashing since the beginning of Sims 4. I can play awhile then crash, about 20 mins. Or anytime I want to travel or CAS, I usually crash. I can be in build mode for hours, and rarely crash. I don't play very much because the constantly crashing is annoying. My husband has updated my pc. Newer window, more memory. I've uninstalled/reinstalled many times. I use no mods or CC. Please help!
  • BluebellFloraBluebellFlora Posts: 7,110 Member
    This is the Mac forum, you're better off posting in the Sims 4 Technical forum.
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