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Can't Open Game After Update?

I'm running the most current update for OS X, and I finally updated my Sims game with the latest update (from the 18th), but after it was finished updating the game image itself turned grey and hovering over it it said I needed to update the game. I clicked the link to get it to update; it didn't do anything. So I thought "alright well whatever" and exited out of the notification. My game is still not letting me open it. I've exited out of Origin and come back in - same thing. I restarted my computer - same thing. I tried "repair game" - same thing. I've uninstalled and reinstalled Origin - same thing.

I'm honestly afraid of uninstalling and reinstalling my game because I don't want to lose my saves, but I don't know what else to try at this point.

Comments

  • Tremayne4260Tremayne4260 Posts: 3,126 Member
    Don't worry about your saves. Move your Sims 4 folder (Documents > Electronic Arts > Sims 4) to your Desktop. That will allow you to keep your saves and then you can update your game, uninstall and reinstall without losing anything. :)
    Second Star to the Right and Straight on 'til Morning.
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