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All playable and wild animals showing up black

They show up as a pitch black silhouette instead of the colors/etc. this happens on the portraits and in the game except a select few who sometimes show up normal if they're wearing certain tack (horses specifically) anything to make them normal?

Comments

  • phoebebebe13phoebebebe13 Posts: 19,400 Member
    This usually happens when a computer does not meet requirements to run pets. I'm not sure if it happens if you have bad CC. @igazor input thanks
  • SimplyJenSimplyJen Posts: 14,823 Member
    edited April 2018
    I see black deer sometimes and my desktop meets requirements. It has more to do with the texture not rendering right away or even 'outfit' glitching. Some have reported it's when the deer ages up into an elder and the outfit gets glitched but I'm sure igazor may have more info or even @TreyNutz
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  • igazorigazor Posts: 19,330 Member
    edited April 2018
    In theory, either one can cause this. But the vast majority of the time, if it's not deer only, it's from trying to run the Pets EP on integrated graphics (no dedicated card), a dedicated graphics card that is too weak to carry the EP properly, the dreaded texure memory override from an unrecognized graphics card (this can be fixed with some sgr file hocus pocus), or some other form of insufficient resources. The rendering of animal fur is very graphics intensive even if the animals in question are not particularly fluffy and essentially demands a strong enough graphics card to work properly.

    @kiara132 - Can you try running a test game with no CC, meaning no sims3packs and no package based content, to see if we can rule out the CC issue? If it's not that, we would need to know more about the computer on which you are running the game: processor, RAM, graphics card, hard drive size and free space. Or even better if you could, a full dxdiag report pasted up to pastebin.com with a link provided so we can read it.

    The above assumes Windows. If you are playing the Mac version of the game, that would require a different conversation.
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  • TreyNutzTreyNutz Posts: 5,780 Member
    SimplyJen wrote: »
    I see black deer sometimes and my desktop meets requirements. It has more to do with the texture not rendering right away or even 'outfit' glitching. Some have reported it's when the deer ages up into an elder and the outfit gets glitched but I'm sure igazor may have more info or even @TreyNutz

    I've modded animals out of the Pets EP, lol. Not much experience with them at all. I'd suspect an underpowered computer or graphics card.
  • SimplyJenSimplyJen Posts: 14,823 Member
    TreyNutz wrote: »
    SimplyJen wrote: »
    I see black deer sometimes and my desktop meets requirements. It has more to do with the texture not rendering right away or even 'outfit' glitching. Some have reported it's when the deer ages up into an elder and the outfit gets glitched but I'm sure igazor may have more info or even @TreyNutz

    I've modded animals out of the Pets EP, lol. Not much experience with them at all. I'd suspect an underpowered computer or graphics card.
    lol I have too for the most part but I usually let one raccoon and deer roam about. Defiantly no wild horses ever.

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  • TadOlsonTadOlson Posts: 11,380 Member
    I've sometimes let wild animals into my game in larger numbers and only very rarely got one showing as black and it was uasually just for a short time until their texture finished loading.It did happen mostly when my computer had a dying fan and not very often now unless the creature's coat got glitched and MC reset can help in those cases.
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