Laundry Day Installation

HEW310

Please help! I just bought the Laundry Day Stuff Pack and after waiting a few minutes to let it download, I opened my game to find it not connecting and it saying "uninstalled packs downloading." I let it continue, but when I looked at my download manager, it says I have no downloads in progress or pending. I was really looking forward to playing with the pack

james64468

I believe that Laundry Day has some problems. Mine downloaded but it taking longer to get into the game. Gallery isn't working either.

xxnearlyperfectx

james64468 wrote: »

I believe that Laundry Day has some problems. Mine downloaded but it taking longer to get into the game. Gallery isn't working either.

Gallery is not working for me either. I don't have laundry installed

rosemow

Hello
Try logging out of Origin. Shut down your computer completely. Then restart the computer, log into Origin, and see if the pack installs or has already installed.
To see if it installed, go to games library. Click on the Sims 4 picture. Another screen will appear. Half way down the screen there is a tab called " extra content ". Click that tab and it will show what packs you own or don't own. Then, you can download /install your pack there, if it isn’t installed,

james64468

xxnearlyperfectx wrote: »

james64468 wrote: »

I believe that Laundry Day has some problems. Mine downloaded but it taking longer to get into the game. Gallery isn't working either.

Gallery is not working for me either. I don't have laundry installed

Good that means I am not the only one. They need to do something 7 loading screens to load the game is very silly for those who have Laundry Day.

lovlyb

Gallery isn't working for me at all, but it installed just fine. I came here to see if anyone else was having problems and boom Im not alone.

james64468

lovlyb wrote: »

Gallery isn't working for me at all, but it installed just fine. I came here to see if anyone else was having problems and boom Im not alone.

How many loading screens are you getting before the game? I am getting 7.

lovlyb

james64468 wrote: »

lovlyb wrote: »

Gallery isn't working for me at all, but it installed just fine. I came here to see if anyone else was having problems and boom Im not alone.

How many loading screens are you getting before the game? I am getting 7.

Im not getting but one to go in the game. I see in another forum some more people are having the same issues.

HEW310

Maybe their servers are just overloaded with so many people trying to download / play ? (This is why i usually don't get packs on the first day, too many problems. Stupid me for not waiting on this one too )

KCL0V3

I had no problem downloading, but when I added the washer/dryer/hampers into the game, it tells me that there'e no available washing machine on the lot when i have a machine on the lot

rosemow

KCL0V3 wrote: »

I had no problem downloading, but when I added the washer/dryer/hampers into the game, it tells me that there'e no available washing machine on the lot when i have a machine on the lot

Hello @KCL0V3
If you have a shelf above the washer, remove it and see if that helps.

0BookishSimmer0

Is anyone else having a problem doing laundry with the new stuff pack? I literally can't wash my clothes! I have a Mac and no mods if that helps. I was so excited to play only to have to deal with this.

rosemow

0BookishSimmer0 wrote: »

Is anyone else having a problem doing laundry with the new stuff pack? I literally can't wash my clothes! I have a Mac and no mods if that helps. I was so excited to play only to have to deal with this.

Hello @0BookishSimmer0
If you have a shelf above the washer, remove it and see if that helps.

Pamtastic72

Hey guys! I was also having the problem of the pack not showing in my game. The extra content tab showed it installed, the order history showed the purchase completed. But, in game I had no icon under stuff packs, no pack hints on loading screen, and no pack synopsis on the title page. So, I did as @rosemow suggested above and logged out of Origin, and shut down my computer, turned my computer back on, logged back into Origin and still nothing. What finally worked was repairing my game. So I suggest trying that if your purchase was completed as was your download and install but you still can't see the pack in game.

luthienrising

Confirming the shelf info

https://twitter.com/SimGuruGraham/status/953391677112119296

HEW310

I got my game to work! I went through the games library and pressed "download" and it installed! @rosemow tysm!

rosemow

HEW310 wrote: »

I got my game to work! I went through the games library and pressed "download" and it installed! @rosemow tysm!

I am glad that that it is installed now Happy simming!

Veganrobot

Im still having problems i cant even purchase any packs or go into the gallery at all. Please help!!!

rosemow

Veganrobot wrote: »

Im still having problems i cant even purchase any packs or go into the gallery at all. Please help!!!

Hello
There were other simmers posting about not being able to access Origin and the Gallery today. If it isn’t working now, it may be best to try again a little later on in the day.