samsung 4002 tv

bandit5

I am unable too use native resolution. I have too use the hd screen size settings but only 1080by1920 the other sizes are too big and make the icons go all the way across the screen. The tv is 720 p if this pic shows what is going then how do I fix it. can's show screen.

Flowerless_Simmer

Hello.

Have you tried contacting your tech company or Samsung support? It may have something to do with the graphics, resolution and the inability to open nor use native resolution.

Things you can try:
-Restarting or rebooting your tv
-Continue using the 1080x1920 if it works to your liking (If it's blurry change the graphics)
-Contacting tech support or submitting a help ticket to the Samsung company
-Changing the windowed size (Not sure if it works on TV but you can go into options and try.)

Best,
Flowerless_Simmer

bandit5

I contacted Samsung tech support they were not much help if I use native size everything is multi colors and zoomed in

Flowerless_Simmer

Hello bandit5,

This probably has something to do with the graphics and not the sims itself. Try raising or lowering graphics in the sims, and in your Samsung settings itself.

Do not hesitate to reply if you still have an issue.

Best,
Flowerless_Simmer

I am in no way associated with Origin and/or EA studios. I do not work for this company and am not responsible for any problems with your computer.

phoebebebe13

If your native is 1080p you need to have a monitor that is 1080p. 720p resolution is lower than 1080p . Everything in lower resolution will appear larger.

bandit5

my native is 720p but have hd settings can't use native setting it messes up display

chesterbigbird

bandit5 wrote: »

my native is 720p but have hd settings can't use native setting it messes up display

Your Native setting is going to look a little washed out and "bigger" as it's a lower resolution then 1080p.
What graphics card do you have?

bandit5

NVIDIA GeForce GT 640 is what I have

chesterbigbird

bandit5 wrote: »

NVIDIA GeForce GT 640 is what I have

Ok so your working with a lower end card.
Have you made sure the resolution is correctly set to 1280 x 720 (720p) In windows?
If the TV is 720 then the resolution in windows and also in game need to be set to 720p. (1280x720)
If everything is multi coloured that also could be a sign of card failure. (would not surprise me as your card is old.)

bandit5

windows is set 1280 720 hd though can't use non hd setting game is 1920 by 1080

bandit5

hmm maybe need too get new card then will do soon

phoebebebe13

bandit5 wrote: »

windows is set 1280 720 hd though can't use non hd setting game is 1920 by 1080

If your monitor is 720p you need to have the game set at 720p. You can do this in the launcher. Your not going to get 1080p resolution out of a 720p monitor.

The GT 640 card can run 720p. The higher the resolution, the better the Video card you need for gaming. If you want to game in 1080p you need a 1080p monitor and a video card that can handle gaming in 1080p. Your card is a GT card. You need a GTX card to game in 1080p along with a monitor that has 1080p resolution.

bandit5

getting nivida 1050 is better than what I have.

chesterbigbird

bandit5 wrote: »

getting nivida 1050 is better than what I have.

That is better, But also make sure you have a power supply that has enough wattage to handle it.

bandit5

it only needs 300 watts too run I have 450

chesterbigbird

bandit5 wrote: »

it only needs 300 watts too run I have 450

Ok you should be ok then.