So do I just copy it and post it there? Or do I have to specify my problem again?
Hello
You can just post the dxdiag info to the pastebin site, then after pressing the button to create the new paste/pastebin text file, post the link to the file that you have created on the site here in this thread,
Hello
The DXDiag information that was posted doesn’t contain what the computer processor is. What may help with your issue, is to go to the website of your computer manufacturer, search for your computer model and update the drivers there. Updating the graphics drivers may help.
Also, try moving your whole mods folder to the desktop. Then start the game and test to see if that helps the issues.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
When I reset my sims 4 file and play a new game or even a different world in the old file it works.. Its just when I try to load any household in the save I play the most it doesnt work. Maybe the save file is broken?
When I reset my sims 4 file and play a new game or even a different world in the old file it works.. Its just when I try to load any household in the save I play the most it doesnt work. Maybe the save file is broken?
The save file may be broken. Also if it is a legacy family save file with a lot of generations and relationships, after a while there may be issues,
Try recovering an earlier version of your current save game to play, and see if the issues are in that save game.. To do that , go to the main screen of sims 4, and click on the " load game " button.Click on your save game file picture. Then click on the " recover game " button down the right hand side bottom of the screen,. Press on an earlier version of the save game from the menu that pops up. Then load that save game version and test what happens there.
When I reset my sims 4 file and play a new game or even a different world in the old file it works.. Its just when I try to load any household in the save I play the most it doesnt work. Maybe the save file is broken?
When I reset my sims 4 file and play a new game or even a different world in the old file it works.. Its just when I try to load any household in the save I play the most it doesnt work. Maybe the save file is broken?
Hello @sestakovathesims
If there is a particular world in your save game that is causing the loading issues, it would be best to move your sims hoiseholds to another world. Some simmers have been having issues with households that live in SanMyshuno.
Also try recovering an earlier version of your current save game to play, and see if the issues are in that save game. To do that , go to the main screen of sims 4, and click on the " load game " button.Click on your save game file picture. Then click on the " recover game " button down the right hand side bottom of the screen,. Press on an earlier version of the save game from the menu that pops up. Then load that save game version and test what happens there.
I just tried to recover an older save but it still doesnt work.. I honestly dont know what to do anymore.. I really love this legacy and I dobt want to lose them :(
Is it true that when the legacy is too long there is a chance the save can break? It is my 14th generation of this legacy..
Hello
When a legacy is long, it can start to cause issues with the save due to all the relationships. If you are finding that the loading of your sims household in a specific world has issues, try moving the sims household to another home in another world and test to see if the issues remain.
I have bought the sims 4 and some expansions game pack and stuff pack (get together, get to work, dine out, spa day, outdoor retreat, romantic gardeen stuff, movie hang out stuff, spooky stuff, cool kitchen stuff, perfect patio stuff, lucury party stuff) and download some mods and trays... First day everything is okay and I can play with household, create sims but the second day when i opened the game and try to choose a household, i cannot play and household picture does not loading and some times when opened the household loading did not appear the sims. I remove mods and trays and the problem still happens. I updated the game, i press repair and the problem did not resolve. I can create a sim when the mods and trays there are into the game or if i have removed them but when i place the sims into a household, sometimes the picture of household does not appear or when load the household the sims does not appear. Could you help me?
I have bought the sims 4 and some expansions game pack and stuff pack (get together, get to work, dine out, spa day, outdoor retreat, romantic gardeen stuff, movie hang out stuff, spooky stuff, cool kitchen stuff, perfect patio stuff, lucury party stuff) and download some mods and trays... First day everything is okay and I can play with household, create sims but the second day when i opened the game and try to choose a household, i cannot play and household picture does not loading and some times when opened the household loading did not appear the sims. I remove mods and trays and the problem still happens. I updated the game, i press repair and the problem did not resolve. I can create a sim when the mods and trays there are into the game or if i have removed them but when i place the sims into a household, sometimes the picture of household does not appear or when load the household the sims does not appear. Could you help me?
Hello @s_spyros
Try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Start a new game and test to see if the issue is in that new save game.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
@rosemow yes I can only create a sim... nothing else...
Hello @s_spyros
Could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.
Comments
Hello
You can just post the dxdiag info to the pastebin site, then after pressing the button to create the new paste/pastebin text file, post the link to the file that you have created on the site here in this thread,
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
The DXDiag information that was posted doesn’t contain what the computer processor is. What may help with your issue, is to go to the website of your computer manufacturer, search for your computer model and update the drivers there. Updating the graphics drivers may help.
Also, try moving your whole mods folder to the desktop. Then start the game and test to see if that helps the issues.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Try going to the nvidia site, search for your graphics card model, and update the graphics drivers there
http://www.nvidia.com/Download/index.aspx
If the issues remain, try doing the other suggestions that I posted in the above post
http://forums.thesims.com/en_US/discussion/comment/16355574/#Comment_16355574
Also try starting a fresh new save game, and test to see if you are able to load households in that new save game.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
The save file may be broken. Also if it is a legacy family save file with a lot of generations and relationships, after a while there may be issues,
Try recovering an earlier version of your current save game to play, and see if the issues are in that save game.. To do that , go to the main screen of sims 4, and click on the " load game " button.Click on your save game file picture. Then click on the " recover game " button down the right hand side bottom of the screen,. Press on an earlier version of the save game from the menu that pops up. Then load that save game version and test what happens there.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @sestakovathesims
If there is a particular world in your save game that is causing the loading issues, it would be best to move your sims hoiseholds to another world. Some simmers have been having issues with households that live in SanMyshuno.
Also try recovering an earlier version of your current save game to play, and see if the issues are in that save game. To do that , go to the main screen of sims 4, and click on the " load game " button.Click on your save game file picture. Then click on the " recover game " button down the right hand side bottom of the screen,. Press on an earlier version of the save game from the menu that pops up. Then load that save game version and test what happens there.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You’re welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
When a legacy is long, it can start to cause issues with the save due to all the relationships. If you are finding that the loading of your sims household in a specific world has issues, try moving the sims household to another home in another world and test to see if the issues remain.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You’re welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I have bought the sims 4 and some expansions game pack and stuff pack (get together, get to work, dine out, spa day, outdoor retreat, romantic gardeen stuff, movie hang out stuff, spooky stuff, cool kitchen stuff, perfect patio stuff, lucury party stuff) and download some mods and trays... First day everything is okay and I can play with household, create sims but the second day when i opened the game and try to choose a household, i cannot play and household picture does not loading and some times when opened the household loading did not appear the sims. I remove mods and trays and the problem still happens. I updated the game, i press repair and the problem did not resolve. I can create a sim when the mods and trays there are into the game or if i have removed them but when i place the sims into a household, sometimes the picture of household does not appear or when load the household the sims does not appear. Could you help me?
Hello @s_spyros
Try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Start a new game and test to see if the issue is in that new save game.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @s_spyros Did the issues occur in the new save game?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @s_spyros
Could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You have to be around for a little while longer before you can post links.
Hello
When you post the link, remove the http section. Or put dots between the http, such as h.t.t.p
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase