Lost all packs after July patch... EDIT: fixed

spaceisstrange

i opened my game after the new patch and i don't have any stuff, game or expansion packs, before this patch i had everything. i had invested so much money and time into this game...

UPDATE: My game is now working!

rosemow

Hello
I am sorry that that this has occurred.
Try coming out of the game, log out of origin completely, and shut down your computer. Restart the computer, log back into Origin and see if the issue remains,

spaceisstrange

thanks @rosemow . i was really angry because i have spent so much money on the game, and seeing it all go to waste...

rosemow

I hope that it helps with your issue . It would have given you a shock when you found that you were missing all your packs.

GoldenBuffy

I hope you can get this worked out. Make sure to contact EA support! They are very good at their job, and I'm sure they can help you!

Kuroi

I agree, you don't have to be worried. I'm sure the EA support can look into your account and will then see that you have purchased all the packs. So, they should easily be able to re-activate them.

spaceisstrange

GoldenBuffy wrote: »

I hope you can get this worked out. Make sure to contact EA support! They are very good at their job, and I'm sure they can help you!

Kuroi wrote: »

I agree, you don't have to be worried. I'm sure the EA support can look into your account and will then see that you have purchased all the packs. So, they should easily be able to re-activate them.

thank you