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Origin deleted my EP!
lauravonawesome
Posts: 2,905 Member
I'm very confused as to why this happened, since all of my EPs are official (all disc copies purchased brand-new, not used, years ago, except for ITF and Pets, which were purchased through Origin).
Origin updated this morning, and I thought nothing of it until I booted up: I had the base game loading screen instead of the ITF one, so I logged out and checked my EPs~ all were there and selected, except for Showtime, which has apparently been culled from my account.
I have been playing these EPs for many years: I bought the limited edition version of Showtime back in 2011; it still shows as registered to my account on the Sims 3 site, and I am not repurchasing it.
More than half my saves are now unplayable as they included content from that EP. What caused this, and how do I fix it?
ETA: I went back and looked again~ Showtime is there in my list of EPs and is checked, but the game doesn't recognize that it's there.
Origin updated this morning, and I thought nothing of it until I booted up: I had the base game loading screen instead of the ITF one, so I logged out and checked my EPs~ all were there and selected, except for Showtime, which has apparently been culled from my account.
I have been playing these EPs for many years: I bought the limited edition version of Showtime back in 2011; it still shows as registered to my account on the Sims 3 site, and I am not repurchasing it.
More than half my saves are now unplayable as they included content from that EP. What caused this, and how do I fix it?
ETA: I went back and looked again~ Showtime is there in my list of EPs and is checked, but the game doesn't recognize that it's there.
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try uninstalling and reinstalling origin and rebooting your computer.
No way to undo patch 1.69 either, I suppose?
From your post Im guessing you have the original base game issued before 2012? If you do have the original base game disc and you play all disc including ep discs you can play on the 1.67 patch and avoid origin
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
try uninstalling and reinstalling origin and rebooting your computer.
I did all of that - and got no where. Posted over on Origin as well and all they tell you is reinstall them. I can't reinstall something I can't find the codes of. Once I put them in I used the code I had and I get told that code was already used. Which it was - I used it. I think the issue is because they now have the delux version with both packs in the one pack and I tried to see if it would give me that instead but no it says I have to pay all over again for that one. I purchased mine when they were in two packs before that combined pack came out. I am not paying twice for them. I just gave up finally as I tried everything. I have no issues with any of their On the house games or any of my Sim 2, 3, and 4 - at least so far - but that royally peeves me about the Sims 3 medieval. My nephew likes to play it when he visits and is in fact how I found out it was gone when he came over for Mothers Day with my in-laws and it wouldn't work when I tried to click the button. It is not even showing in my library and it was one of my favored games as well.
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
Have you tried checking the Medieval section to see if any have come up with a solution? http://forums.thesims.com/en_US/categories/the-sims-medieval-general-discussion-
- I never had disks - from the start I had digital. So no one there has my issue but others on Origin did. A few anyway but theirs apparently was not solved. A couple even rebought it. Well I won't rebuy it- That's for sure.
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
That's a bummer. What I would do if look for sales on the disc. Buy it that way. This way you have proof of purchase. Register the disc on origin and use the download since windows 8 and 10 cant use the disc. This is if you ever want to replace it.
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
EA is blocking any codes that were acquired from an unauthorized source such as Ebay. Allot of people are loosing their eps for this reason. If you have gotten this notice and bought seasons directly off of origin , do you still have your receipt? You need to contact EA directly regarding the matter to fix your account