Ok after I installed the patch I noticed all the collections were empty, completed and not. That was no problem to fix since I had kept all the collectables. I just put them in the sims inventory and voila. Time consuming, but it worked. Then I noticed all their relationships were gone. So I set to work on those. But now I just decided to look at the family tree and everything is gone. Only the sims in the household are listed. This was my legacy family so yeah...
I hadnt made a backup yet. Jokes on me. Thankfully I was only on gen 4 or 5.
Is this a known bug? Anyone else with these problems? I figured I would make it known if it wasn't already.
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I don't have mods or CC total vanilla game
Okay. So the Legacy family that you can see: Is it your current generation or an older generation?
For the Saves folder, open Documents > Electronic Arts > The Sims 4 > Saves. You can screenshot that and post it here, or list file names and their dates.
I am sorry that you are having this issue. It would be good to take a screenshot picture of your saves folder and post it here like Luthien said.
To post pictures on the forums, upload your pictures to a photo sharing site such as imgur or tinypic . Right click the picture on the photo sharing website , and click copy , or copy the image code address . The picture button is the button with the little file picture on it above the forum post. Press the picture button above your post , paste the image address into the box, then press the enter button. Then the image address will be in your post ready to appear when posting your post. Make sure that the file ends in .jpg, .png or.gif
Another way to post the picture is to type [img][/img] in the post and put the image code address from the picture sharing site in between them.
Your screenshots are in the documents-electronic arts -sims 4 - screenshots folder.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Sorry I haven't had a chance to post my saves yet. It looks like it will be sometime late tonight or tomorrow morning before I can. I will get em on here as soon as I can tho. Thanks again for the help. Really appreciate it
You don't need to be sorrry, Whenever you can post the pictures that is good.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
hope this works! had to take pics from my phone that's the only internet I've got.
Try rolling back your save game file to an earlier version. These links explain how to do that.
https://help.ea.com/en/article/how-to-restore-a-previous-saved-game-in-the-sims-4/
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/p1
Your current save game file is the slot number with the latest date /time
It isn't the slot_00000001.save because that is the autosave file.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You might try that with the Autosave files, the ones that currently end 0000001. You could pull them all out and put them in separately so that you don't run out of numbers the game will see.
Ok I think I know what I need to do I just don't know if it's possible.
The current game I'm on 4/25/17 1:19 was saved after the patch I need to go back to the one that is before the patch. It's a totally different save file. 2/3/2017 6:18 pm it's on the second pic the third one from the bottom. Is that possible?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
It sure is! It should just be showing up in Load Game, but if you have a lot of files ending .save, it could just be hard to pick out from the crowd. I would suggest moving all the other files somewhere else and leaving just that one in, then starting the game. You might find it worth using "Save As" after that, once, to change how you see the file in Load Game in a way that makes it easier to pick out from the crowd.
Just copy these folders to another location:
Saves
Tray (that's everything you've saved to your Library)
Screenshots
Recorded Video
Custom Music
Mods
Don't sync with programs like Dropbox, OneDrive, etc. Keep your backup process manual not automated. Sims doesn't seem to like the automated ones.
It wasn't the save file I was looking for. It should have had the date of 2/3/2017 but it seems I have saved over it in my current game. I rolled the saves back as far as I could but the family tree is still gone. I'll just have to continue on as if this is the first gen. I just hate I lost all the family relations. Sister, grandmother, father, cousin, etc. Now they are all just acquaintances/neighbors. I'll be sure to back up before every patch/dlc. Thanks for telling me what to do.
My game just crashed. I went into another save game to see if the family tree was still intact on that one. It loaded fine and then the screen went black and then white. A window popped up that says "the sims 4 has stopped working windows is collecting information about the problem."
This is the first time my game has ever done that. My game never crashes.
Hello
I am sorry that you have had these issues It is good that you have found a save that does still have the family tree intact.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Can I still roll my saves back like I did before, since the patch changed some things?
I think my save got corrupted some how. When I opened my household it took around 20 minites just to load it. It was stuck in pause, with the red line around the screen and the button pushed. The sims were also stuck but time kept running. I tried to reset them by shift clicking but it when I would click on them couldn't get the options to pop up. And one of my sims was home but it was showing she was in school. I was going to try rolling it back to an earlier point. I really don't want to loose this save
Hello
It is good that you used the recover save feature to help you with your issues
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase