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Game keeps crashing!!!

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    athewhofan2athewhofan2 Posts: 79 New Member

    Disabled Media Foundation Transforms

    [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\DoNotUse]

    <transform CLSID>



    Disabled Media Sources

    [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\DoNotUse]

    <media source CLSID>


    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member

    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  • Options
    athewhofan2athewhofan2 Posts: 79 New Member

    Diagnostics

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket 129352972398, type 5

    Event Name: RADAR_PRE_LEAK_64

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: chrome.exe

    P2: 56.0.2924.87

    P3: 10.0.14393.2.0.0

    P4:

    P5:

    P6:

    P7:

    P8:

    P9:

    P10:



  • Options
    athewhofan2athewhofan2 Posts: 79 New Member

    +++ WER1 +++:
    Fault bucket 108708593769, type 1

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: plugin-container.exe

    P2: 51.0.1.6234

    P3: 5888f707

    P4: mozglue.dll

    P5: 51.0.1.6234

    P6: 5888f27e

    P7: 80000003

    P8: 0000ec83

    P9:

    P10:




    +++ WER2 +++:
    Fault bucket 129349846613, type 5

    Event Name: AppHangB1

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: firefox.exe

    P2: 51.0.1.6234

    P3: 5888f28c

    P4: 1e0a

    P5: 67246080

    P6:

    P7:

    P8:

    P9:

    P10:



  • Options
    athewhofan2athewhofan2 Posts: 79 New Member

    +++ WER3 +++:
    Fault bucket , type 0

    Event Name: AppHangB1

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: firefox.exe

    P2: 51.0.1.6234

    P3: 5888f28c

    P4: 1e0a

    P5: 67246080

    P6:

    P7:

    P8:

    P9:

    P10:




  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    +++ WER4 +++:
    Fault bucket 108708593769, type 1

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: plugin-container.exe

    P2: 51.0.1.6234

    P3: 5888f707

    P4: mozglue.dll

    P5: 51.0.1.6234

    P6: 5888f27e

    P7: 80000003

    P8: 0000ec83

    P9:

    P10:




    +++ WER5 +++:
    Fault bucket 133447656470, type 5

    Event Name: MoAppHang

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Microsoft.Windows.ShellExperienceHost_10.0.14393.693_neutral_neutral_cw5n1h2txyewy

    P2: praid:App

    P3: 10.0.14393.447

    P4: 5819bf85

    P5: 3dd1

    P6: 4194304

    P7:

    P8:

    P9:

    P10:




    +++ WER6 +++:
    Fault bucket 133448867492, type 5

    Event Name: MoAppCrash

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Microsoft.Windows.ShellExperienceHost_10.0.14393.693_neutral_neutral_cw5n1h2txyewy

    P2: praid:App

    P3: 10.0.14393.447

    P4: 5819bf85

    P5: CoreUIComponents.dll

    P6: 0.0.0.0

    P7: 584a72ab

    P8: c0000005

    P9: 0000000000072834

    P10:




    +++ WER7 +++:
    Fault bucket 120694462139, type 4

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: TS4_x64.exe

    P2: 1.27.80.1020

    P3: 588961a8

    P4: TS4_x64.exe

    P5: 1.27.80.1020

    P6: 588961a8

    P7: c0000005

    P8: 0000000000761d5a

    P9:

    P10:




    +++ WER8 +++:
    No Data
    +++ WER9 +++:
    No Data
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    that all the loads and loads of info be like reading a novel on didiag
  • Options
    chesterbigbirdchesterbigbird Posts: 8,581 Member
    edited February 2017
    @athewhofan2
    The reason you are having issues is because your computer is WAY below recommended requirements to run the game.
    Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz (2 CPUs), ~2.6GHz
    Available OS Memory: 1918MB RAM
    Card name: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1)
    You are never going to be able to play the game properly and added expansions is just not going to happen.
    I am surprised you can even start the game with less then 2GB of ram.. you actually need above 4GB.. ideally 8GB or even 16GB.
    You dont have a graphics card which is a MUST when playing any sort of game, And you really need a quad core i5 or AMD fx cpu.
    Sorry the only thing i can suggest is a new pc. Not much can be done with a system which is very low end.


    i7 6700K
    16GB hyper X fury
    MSI GTX 1080
    MSI gaming M5 mobo
    Evga 750 supernova
    Corsair hydro h110i GT
    Corsair obsidian 750D
    500GB SSD
    6TB Seagate Barracuda Pro
    LG 34" ultra wide


  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    with all this info on my computer i expect my games to run smoothly so I don't understand why the games freezes
  • Options
    luthienrisingluthienrising Posts: 37,628 Member
    edited February 2017
    with all this info on my computer i expect my games to run smoothly so I don't understand why the games freezes

    The info is showing that your computer is very low-powered in all respects. That's why it's freezing as much as it is: it can't keep up with the simulation or the rendering that the game is trying to do. Chester has shown some of the details above. The game minimum requirements are for a PC for the basegame alone way back when it had had no updates; it's a bigger game now, especially with add-ons. I know that's frustrating to hear, but many computers get sold as "powerful" that are really only powerful for regular work chores.
    EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
  • Options
    chesterbigbirdchesterbigbird Posts: 8,581 Member
    with all this info on my computer i expect my games to run smoothly so I don't understand why the games freezes

    Your actual hardware inside your computer is the reason you are having trouble, The information in the Dxdiag tells us that.
    Just because the dxdiag was long (everyone has a long Dxdiag.) does not mean your computer is powerful, For instance you could have a $200 notepad from 10 years ago and it would still show you a long dxdiag.. but does not mean it will run a game.
    Like luthienrising stated.. it's frustrating to hear but it's the truth. You can spend the next year trying to play the game without lag, But it's not going to happen.
    Only thing i can suggest is saving for a new pc.
    i7 6700K
    16GB hyper X fury
    MSI GTX 1080
    MSI gaming M5 mobo
    Evga 750 supernova
    Corsair hydro h110i GT
    Corsair obsidian 750D
    500GB SSD
    6TB Seagate Barracuda Pro
    LG 34" ultra wide


  • Options
    Orchid13Orchid13 Posts: 8,823 Member
    Lol I had 60 notifications
    21mbz47.jpg
  • Options
    chesterbigbirdchesterbigbird Posts: 8,581 Member
    edited February 2017
    Orchid13 wrote: »
    Lol I had 60 notifications

    Hahaha this is a popular thread so it seems :D
    so 61 notifications now :p
    i7 6700K
    16GB hyper X fury
    MSI GTX 1080
    MSI gaming M5 mobo
    Evga 750 supernova
    Corsair hydro h110i GT
    Corsair obsidian 750D
    500GB SSD
    6TB Seagate Barracuda Pro
    LG 34" ultra wide


  • Options
    Orchid13Orchid13 Posts: 8,823 Member
    Orchid13 wrote: »
    Lol I had 60 notifications

    Hahaha this is a popular thread so it seems :D
    so 61 notifications now :p


    Haha I thought I was being spammed, but then I saw the Dxdiag lol
    21mbz47.jpg
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    Thanks at lest I know now I am please to know why now and the reason why when I play other certain games don't play properly I thought when I check the memory that not a lot, I put it in laptop mode and it seems to be playable now not perfect but at lest I can play it. I bougt this computer 4 years ago thinking I was buying a better model but it tuned out it about the as my old one was. But I now know next time I buy one from a retailer what I want bigger ram bigger memory I print out the details show what I don't want and what I need.

    Would an Apple pc be a good choice or stay with Windows?
  • Options
    rosemowrosemow Posts: 163,596 Member
    Thanks at lest I know now I am please to know why now and the reason why when I play other certain games don't play properly I thought when I check the memory that not a lot, I put it in laptop mode and it seems to be playable now not perfect but at lest I can play it. I bougt this computer 4 years ago thinking I was buying a better model but it tuned out it about the as my old one was. But I now know next time I buy one from a retailer what I want bigger ram bigger memory I print out the details show what I don't want and what I need.

    Would an Apple pc be a good choice or stay with Windows?

    Hello
    I am sorry about your computer :( Simmers here can help you when you buy another one and will offer suggestions.
  • Options
    luthienrisingluthienrising Posts: 37,628 Member
    Thanks at lest I know now I am please to know why now and the reason why when I play other certain games don't play properly I thought when I check the memory that not a lot, I put it in laptop mode and it seems to be playable now not perfect but at lest I can play it. I bougt this computer 4 years ago thinking I was buying a better model but it tuned out it about the as my old one was. But I now know next time I buy one from a retailer what I want bigger ram bigger memory I print out the details show what I don't want and what I need.

    Would an Apple pc be a good choice or stay with Windows?

    Apple machines are generally more expensive for the same level of power as PCs; you'll also get more power for your money in a desktop compared to a laptop. Either way, you will likely be looking at spending a lot more than you did on this machine you're playing on now. If your current available budget is only a few hundred dollars, start saving. Desktop PCs you need at least about $600 now, not including keyboard, mouse, and monitor. A laptop that will keep playing the game for its lifetime (and laptops have a shorter overall lifetime because they generally need to be replaced completely: a desktop, you can upgrade parts if you buy smart to start with) needs at least a few hundred more than that.
    EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    the computer that has the low memory is not a laptop just computer i did have a lap top but never use as its not good so go in for anther computer with more rams i seen a few with 16rams is that good?
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    where i live is the UK so in £.s this one not sure might been just over£300.00 about 4 years ago
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    ah so i could get it upgraded then as its a desk top. its a computer desktop so can see if i can get it upgraded if not i buy one that i can get it upgraded
  • Options
    luthienrisingluthienrising Posts: 37,628 Member
    the computer that has the low memory is not a laptop just computer i did have a lap top but never use as its not good so go in for anther computer with more rams i seen a few with 16rams is that good?

    Please do start a separate topic in the Technical to get help with hardware on a new computer. It's not just about RAM. That said, if all you're doing is gaming, 8GB RAM is enough. I get use out of my 16GB because it speeds up photo editing and some other graphics processing I do, but it doesn't affect my Sims game. But altogether, I'm running about US$1,250 of hardware that can take advantage of that RAM not restrict it from doing its job (that $ is not counting the monitor, keyboard, mouse, or Windows). If you start a new thread in Technical with your budget info, we can help you find a system. Don't bother upgrading what you have now before we look to see what it is: not all hardware setups are worth upgrading. Sometimes you're better off starting from scratch because every piece, including the case, is just that old. I did that for one of my kids this winter - he hadn't upgraded anything for 6 years. It was past needing just parts by that point.
    EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    i seen a web site where can buy ram parts but not going to buy online just browsing i going to take it to the pc local i use and they do it
  • Options
    luthienrisingluthienrising Posts: 37,628 Member
    edited February 2017
    i seen a web site where can buy ram parts but not going to buy online just browsing i going to take it to the pc local i use and they do it

    It's not worth if if the rest of your computer is low-spec. Your computer will not be able to take advantage of all that RAM if the CPU isn't strong enough. You'll be wasting your money. You need a better CPU and graphics card if you want better game performance, as well as more RAM (but not as much at 16). And you probably are going to need a new case to fit it in (older cases will often be too small for newer hardware) and a new power supply to run it (your current system probably doesn't have enough power to run better hardware).

    What you need to be taking from our advice is that your CPU *and* your RAM *and* your graphics are all low-spec for the game, and all three are going to cause lag, even if you upgrade the other two.
    EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
  • Options
    athewhofan2athewhofan2 Posts: 79 New Member
    i see so my desk top is too old then with it been about 4 years old so have to be a more this years types pcs right. wait it a bit older than that i bought it before i moved that was 2013 so i bought it before then about about 2012 when i bought it so almost 5 years ago. So need the latest model
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