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Disc won't read

I recently purchased a new Sims 3 starter pack for my Mac. It installed fine but every time I try to play the game the dashboard says there is no disc. I'm not sure if this is an optical drive issue or not. I've looked around and have seen it's not an uncommon problem but nothing I've read applied exactly to me. I tried to download a digital version of the game from EA but that totally bombed so I went back to disc, which bombed. Has anyone else experienced this problem, and what suggestions do you have? Please help!

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