Faces missing on certain Sims? «12...Next Go

Lustianicia

So, I do NOT use any CC in this game. I don't have any mods. But, this seems to have happened to two Sims in my game:

http://imgur.com/a/qCPt8

Has anyone else come across this issue before? Also, should I be worried? The game plays fine otherwise... thankfully, these Sims weren't any of the ones I'm using for my main gameplay, so I'm not too upset about this. But, I would still like to know what went wrong? Does anyone know? None of the other Sims in my game appear like this. These are the only two.

I have every pack installed except for the 'Spooky Day' stuff pack (if that helps).

rosemow

Hello.
If you try to edit their face in CAS or change their hairstyles , does the invisible face remain?

Do they have an invisible face in live mode as well?

Try having those sims travel to another lot in the game and see if that helps.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.

Colton147147

Slendersims confirmed.

Anyway, try as @rosemow suggested above.

elram76

I am having the exact same issue. No mods or CC. Can anyone confirm if resetting the sims folder is the same if you are on a Mac?

Thanks!

rosemow

elram76 wrote: »

I am having the exact same issue. No mods or CC. Can anyone confirm if resetting the sims folder is the same if you are on a Mac?

Thanks!

Hello @elram76.
Try resetting your sims 4 folder and see if that helps. If you still have issues after doing that, it would be good to post about your issue in the Mac section of the forums. The link to that section is
http://forums.thesims.com/en_US/categories/the-sims-4-on-mac-discussions

elram76

@rosemow Thank you! This worked! You are awesome ☺️

rosemow

elram76 wrote: »

@rosemow Thank you! This worked! You are awesome ☺️

I am glad that your issue has been fixed

Forest_Ninja

elram76 wrote: »

I am having the exact same issue. No mods or CC. Can anyone confirm if resetting the sims folder is the same if you are on a Mac?

Thanks!

You can eliminate this by editing the sim in CAS and creating a new outfit for that category, then deleting the affected outfit. Resetting isn't necessary but it won't hurt either.

Marnetti

That is absolutely terrifying.

CCLeigh

I had this happen and to be honest all I did was change my sims outfit to like everyday 3 or something(just a random outfit that he wasnt currently wearing) and it fixed itself. However to be sure I went into cas and deleted the outfit lol xD

rosemow

CCLeigh wrote: »

I had this happen and to be honest all I did was change my sims outfit to like everyday 3 or something(just a random outfit that he wasnt currently wearing) and it fixed itself. However to be sure I went into cas and deleted the outfit lol xD

I am glad that the issue was fixed in your game by changing/editing your sims outfit

ChloeDeCookie

That used to happen with the body or feet but mine was just meshes not being recognised coz of sone cc

elram76

Ugh, after more game play, his face is still missing but only when in an "everyday" outfit. All of his other outfits are good. I have tried everything listed here. Other ideas?

Thanks!

Forest_Ninja

elram76 wrote: »

Ugh, after more game play, his face is still missing but only when in an "everyday" outfit. All of his other outfits are good. I have tried everything listed here. Other ideas?

Thanks!

Download 'outfit tools' and copy an outfit from another category to Everyday then delete the old one.

rosemow

elram76 wrote: »

Ugh, after more game play, his face is still missing but only when in an "everyday" outfit. All of his other outfits are good. I have tried everything listed here. Other ideas?

Thanks!

Hello
Try going into CAS and delete any extra everyday outfits. Then change the first outfit .
Have your sim travel to another lot and back home again.
Then come out of the game, go back in again and and see if that helps.

Emm

[quote="rosemow;c-14526466"]Hello.
If you try to edit their face in CAS or change their hairstyles , does the invisible face remain?

Do they have an invisible face in live mode as well?

Try having those sims travel to another lot in the game and see if that helps.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.
[/quote]

This did not work at all. It deleted all of my cc, all of my screenshots, all of my saves and I'm absolutely 🐸🐸🐸🐸. I had so much cc and had gotten very far with some of my Sims and now it's all gone. Thanks!

Emm

[quote="Emm;c-15961740"][quote="rosemow;c-14526466"]Hello.
If you try to edit their face in CAS or change their hairstyles , does the invisible face remain?

Do they have an invisible face in live mode as well?

Try having those sims travel to another lot in the game and see if that helps.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.
[/quote]

This did not work at all. It deleted all of my cc, all of my screenshots, all of my saves and I'm absolutely plum. I had so much cc and had gotten very far with some of my Sims and now it's all gone. Thanks! [/quote]

Emm

This has deleted all of my cc, all of my game play, it basically reset my whole 🐸🐸🐸🐸 game and everything is gone. Thanks! I don't even want to play the Sims anymore after this.

rosemow

Emm wrote: »

Emm wrote: »

rosemow wrote: »

Hello.
If you try to edit their face in CAS or change their hairstyles , does the invisible face remain?

Do they have an invisible face in live mode as well?

Try having those sims travel to another lot in the game and see if that helps.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.

This did not work at all. It deleted all of my cc, all of my screenshots, all of my saves and I'm absolutely plum. I had so much cc and had gotten very far with some of my Sims and now it's all gone. Thanks!

Hello
Have you copied back the the "saves" , "screenshots" "tray" "custom music " and "mods" folders from your desktop and placed them into the new sims 4 folder? All your cc, saves and screenshots should still be in the sims 4 folder that you placed on your desktop. They can then be put back into the new Documents -Electronic Arts - sims 4 folder. Remove the new folders of the same name first, then add the old folders from the sims 4 folder on the desktop

marcel21

Never seen anything like it.
Sorry for your issue.

Poppy002

Okay sorry I'm late to the party but I have the same issue, just my sims have teeth. I've tried everything you suggested but it still doesn't work. I'm really worried because many of my sims have this problem. I think it's because of some broken CC but I'm dumb enough to not be able to find what CC might be broken :( Any help?

rosemow

Poppy002 wrote: »

Okay sorry I'm late to the party but I have the same issue, just my sims have teeth. I've tried everything you suggested but it still doesn't work. I'm really worried because many of my sims have this problem. I think it's because of some broken CC but I'm dumb enough to not be able to find what CC might be broken Any help?

Hello @Poppy002
Try moving your whole mods folder to the desktop. Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem. Put one item or batch in , test the game , take it out. Then test another one, to find the cause of the issue.

frail-

I don't have enough points to post links, but I have started having this issue after the recent patch. I've tried everything suggested above and on another thread with someone having the same issue and none of it worked. What do I do now?

rosemow

Hello
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testingy after each one to see which is the causes of the problem.

If the issue remains, try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Start a new game and test to see if the issue is in that new save game.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.

frail-

I've already done that. I added everything back except the saves and the mods, and everything, so far, seems fine.

rosemow

frail- wrote: »

I've already done that. I added everything back except the saves and the mods, and everything, so far, seems fine.

The mods/cc could be the cause of your issues. Try testing to see which mod is the cause. Put back your saves folder. Then put one mod/cc or batch of cc into the empty mods folder , test the game , take it out. Then test another one, to find the cause of the issue.
The eyelash removal mod can cause this issue.