what is up with the Sims 3 web site

gmomasue

went to go ontype Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception
org.springframework.web.util.NestedServletException: Handler processing failed; nested exception is java.lang.OutOfMemoryError: Java heap space
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:920)
com.ea.sims3store.web.servlet.Sims3StoreDispatcherServlet.doDispatch(Sims3StoreDispatcherServlet.java:59)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:627)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
com.ea.sims3store.web.filter.HttpRequestFilter.doFilter(HttpRequestFilter.java:42)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
org.springframework.security.securechannel.ChannelProcessingFilter.doFilterHttp(ChannelProcessingFilter.java:116)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)



root cause
java.lang.OutOfMemoryError: Java heap space



note The full stack trace of the root cause is available in the Apache Tomcat/5.5.36 logs.
it and it down been like that for two day

Animaag

I can access the webpage just fine. Perhaps try again tomorrow?

CalvinBruce_uk

It was down for me about 15 mins ago but seems to be back up now.

Its been up and down for days

Naley22

its been off and on for me for a few days. its messing up right now. grrr i hope i don't miss anything good on the DD

gmomasue

Now I know it just not me. thank you

FairyLights1

I wish they'd just transfer our creations over here.

Ken_Carson_Sim

At least we can write on blogs online from inside the game.

TadOlson

I've been getting old post on my page from over a week ago when I go to the site sometimes.

LieseMietze

Good afternoon,

with already known regularity, several issues appear at the Community-Page
from Sims 3.
This time we have another turn. I can't refresh the site correctly,
but I was lead to 21.02.2015. That is the date, all begins.
Posts dissapear from time to time and at last I can't give any
recommendations.
I would be glad, if someone can contact the support, and ask, if
it is kind of maintainance and when it will be fixed.
I checked, but I couldn't find an actually post, where I could hang
on. So I write this one.

Thank you for help

SimGuruBChick

Thanks for raising this. We've seen a few complaints around this issue in other threads as well. We are looking into it.

bklienhart

Works OK for me. I'm using Chrome on both Win 7 and Win 10 preview. I even uploaded some more houses from Win 10 last week and they are showing up in My Studio, have been downloaded & rec'd some.

That's always the annoying part for these kind of things, they work for some people and not others.

Lucyena

SimGuruBChick wrote: »

Thanks for raising this. We've seen a few complaints around this issue in other threads as well. We are looking into it.

Thank you @SimGuruBChick . I hope that they will fix it again.

frecklemeister

It's always a good idea to back up your sims creations too, not just to the Sims 3 site. Dropbox, the cloud if you are on a Mac, an external hard-drive, or even a USB flash drive all work great for me. :)
Since I've lost several saved games when my last laptop crashed, I've been making sure to back up all of my game content.

gmomasue

I know been working on it, I all the Sims3 stuff

LieseMietze

Hello, wishing a wonderful Day.
On March 5 I wrote a note here about several issues
with the Sims3 web-site. Some of this issues seemed
to be gone, as I can refresh as normal, see pic's instead
only icons and my post are where they have to be.

But - and that is very sad, we can't record the creations
of our friends. We can download, or like a pic, but not give any
records. Would you please take this to the support and give us
a note, if they are working on this. Thank you.

lisasc360

LieseMietze wrote: »

Hello, wishing a wonderful Day.
On March 5 I wrote a note here about several issues
with the Sims3 web-site. Some of this issues seemed
to be gone, as I can refresh as normal, see pic's instead
only icons and my post are where they have to be.

But - and that is very sad, we can't record the creations
of our friends. We can download, or like a pic, but not give any
records. Would you please take this to the support and give us
a note, if they are working on this. Thank you.

A SimGuru has already confirmed to us that they are looking into the issue with the recommending and add to favorites in this thread...
http://forums.thesims.com/en_US/discussion/819438/when-will-thesims3-com-be-fixed#latest

LieseMietze

Obviously only a few people seemed to be aware that the Sims 3 Page is not working properly anymore. The activity has stopped at 3 o clock, central european time. I wonder, if someone reported this to EA already ? We can't post a status nor pictures, only write in older posts.
We had that problem before and it took weeks, to fix it. At the moment, I don't know, where I should post this.
I reported to Sim-Guru Drake already, but I don't know, if she reads her posts anyway.

LieseMietze

In this moment, it is fixed again. So - never mind and thank you.

LieseMietze

Hello there, since August 31th, the Sims3 Site appears like this. Lots of pics only are shown as icons.
I tried several browsers, all the same. Someone else has that problem too?
I would be happy, a Sim-Guru would report it to the support.

LieseMietze

This is how the conversation-site shows up. I wonder, if somebody has reported it before.
Have a wonderful day.

coco

I've seen a few people talking about this but I haven't had any problems with the site at all. @LieseMietze Have you tried clearing out your caches and browser cookies?

LieseMietze

Yes I did. Several times and days. I'm using CCleaner every day. I'm not alone with this problem.
At least all my german friends have it.
You can really see all pic's? Enviable.

LieseMietze

Hello everybody, coming from over the sea to flag that the exchange ist broken again.
There are icons shown instead of pictures.
Can this please passed to a guru or someone from support ?
Sorry, but I can't manage to put a screenshot here. But it is the same problem like above.
An yes, I did run the cleaner and all. Some users may see still all, but it is increasing again.
Happy Day