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Syntax Error, Refusing to install items purchased from Store
DiRTYGYMSOCKxx
Posts: 50 Member
Hello, I have not played the Sims 3 in a bit more than a year. Mind you - I'm not very updated on whatever issues are currently going on with the game. Everything seems to be mixed everywhere. So I don't know if it's me or them. I purchased a new computer, in which Origin kept and downloaded all my games/expansion packs/everything for me. I have been playing the Sims 4 (which is running fine) - but recently I wanted to move back over to the Sims 3 for a bit.
First I pull up the game.
I am faced with:
- Script Error
- Line: 8
- Char: 1
- Error: Syntax error
- Code: 0
- URL: (It won't let me post a link or a screenshot for whatever reason)
- Do you want to continue running scripts on this page? Yes or No
Of course, I ignored it. Clicking no after I got irritated with it popping up. Nothing seemed to change.
I thought I could re-install some items I purchased from the actual store. Not from the exchange.
I received:
- Installation failed: Please make sure your game has the latest Software Updates and try again.
Yet, everything seems to be up to date. (According to the Launcher)
I opened the Sims 3 for a short time, it seems to be running smoothly enough. But with the issues I'm getting, the game feels like it will crash in the middle of something.
Apologies if there is something currently going on and I'm completely ignorant to it. c:
First I pull up the game.
I am faced with:
- Script Error
- Line: 8
- Char: 1
- Error: Syntax error
- Code: 0
- URL: (It won't let me post a link or a screenshot for whatever reason)
- Do you want to continue running scripts on this page? Yes or No
Of course, I ignored it. Clicking no after I got irritated with it popping up. Nothing seemed to change.
I thought I could re-install some items I purchased from the actual store. Not from the exchange.
I received:
- Installation failed: Please make sure your game has the latest Software Updates and try again.
Yet, everything seems to be up to date. (According to the Launcher)
I opened the Sims 3 for a short time, it seems to be running smoothly enough. But with the issues I'm getting, the game feels like it will crash in the middle of something.
Apologies if there is something currently going on and I'm completely ignorant to it. c:
Sometimes life is too uncertain to have regrets.
0
Comments
Since you are on a new computer I take it the sims 3 install is new on this computer? If so my guess is that you need a store patch. at desktop open the launcher and see if the launcher states you need a store patch
They were also working on the sims 3 web which could have also been giving you issue
Sometimes life is too uncertain to have regrets.
also your store items files where they new meaning recently DLs from the store or back up files, thanks!
Sometimes life is too uncertain to have regrets.
ok thanks
one i do want to confirm you new computer OS is fully updated. so make sure there are no new updates and reboot. an outdated computer can have issues running the game.
also many back when this issue first appeared were able to install in spite of the error, meaning adding a file prompted this error and then when they selected add to game the file was still able to install. if you havent yet try this and then check in game to see if one item has installed
if this doesnt work pull your my documents/electronic arts/sims 3 folder to the desktop and try another one small store item.
Sometimes life is too uncertain to have regrets.
Sometimes life is too uncertain to have regrets.
here are the store patches
http://www.thesims3.com/store/patches
Store content patch V 2.2
02/12/13
To install this update, please start your game and use the “Downloads” tab in your Launcher. This Store update includes the following changes:
Updated appropriate clothing to be selectable as Outerwear when playing with The Sims 3 Seasons.
Disabled random selection on some pieces of clothing so Sims won’t use them unless specifically directed to.
Fixed an issue where users were not seeing the cake slice that came with the Happily Ever Frosted wedding cake in Monte Vista.
Fixed an issue where users were missing several Create-A-Sim assets, including the La Dolce Vita Updo and Tuscan Hat from Monte Vista.
*A game restart is required for updates made while the game is running.
You could try the manual store patch and see if that works. If not like ceejay402 stated possible you have a corrupt launcher.
Sometimes life is too uncertain to have regrets.
Sometimes life is too uncertain to have regrets.
> something i do want confirm when you pulled the sims 3 folder were you prompted to install sims 3 store patches?
I was not prompted to install anything.
Sometimes life is too uncertain to have regrets.
Good point what browser are you using? I use firefox and never have issues. I have heard that sometimes chrome has issues on the sims 3 web
Its been a while but I can remember that when I opened the launcher at desktop it told me I need the store patch. I have never run into your problem as far as downloading from the store. If your not using firefox try that. Also try clearing your internet browser history then open the launcher and see if you get a store patch notice.
Maybe ceejay402 knows if there is an actual download for the patch?
@ceejay402 - I've tried downloading something I haven't owned, but 0 luck. It just doesn't work.
Sometimes life is too uncertain to have regrets.
Sometimes life is too uncertain to have regrets.
Just try if you can with firefox and see what happens. The sims 3 web acts up. I sometimes have to clear my browser history and then log back in to get downloads to work
i am about to go out to eat dinner. but let me say before you do any of this reboot the computer. and then with the content patch folder still out open game launcher one more time to see if the store patches update. and you do have admin rights right?
and again you arent having any issues running the game just adding store content
ok ill check later good luck
Im getting off the web too for a little while so try what I suggested and what ceejay402 suggested for now.