For ages and ages you couldn't contact a rep through live chat on the UK website, so I submitted like five different tickets but no one ever got back to me. Yesterday I decided to try one more time as I'd been scouting on eBay for the entire collection as I only ever had base game and two stuff packs. I checked the EA Support one last time and ta-da, they finally have the live chat option! I began by saying I was trying to add my code to my Origin account (as I still have my base game code) and that it wasn't working. My rep was really sweet and added the UC. :)
I got it too! First I called to my country's EA Help but they said it is not available anymore. Then I contacted EA Help via Facebook and it took about half hour and I got the game. I just had to tell him my Origin ID :)
Comments
Congratulations I truly admire your tenacity and patience in this matter, now you can finally enjoy your game
Congratulations enjoy your game and welcome to the forums
Congrats! Enjoy Simplay!
Congrats! Enjoy the game.
Congrats! Hope you enjoy your game.
Awesome! Congrats on getting the game and welcome to the forum.