thanks but I did that already, I was building a house when it just stop working.
I am sorry that you have this issue. If you have a sim on the lot where you are building the house, try having your sim travel to another lot then back again and see if that helps. If you are building on a lot without sims being there, come out of the game, and try repairing the game and see if that helps.To do that, right click on the sims 4 picture in Origin and click repair
When I was building the house it was empty and the testingcheats code worked and it stopped. Then I move a family in and it still didn't work. however I can use motherlode. lol
Have you tried repairing the game? If you haven't, try doing that and see if it helps,
If you still have issues, try testing with another household in a diferent home and see if the issue remains.
If you still have issues, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
I wonder if I clean my cache files and folder would I lose my house/sims/rooms in my library?
When deleting your cache files, it won't affect the homes, sims and rooms in your library. They will still remain there. The tray folder (documents -electronic arts-sims 4-tray ) contains the files of your creations that are in your library. This link explains about user files. http://sims4.crinrict.com/en/2014/09/user-files-explained/
I think I'm reviving a dead thread, but my game refuses to connect to the internet. I have done all the above, I changed my DOB on my origin account so I'm 18+, made sure I'm connected to the internet, etc, yet nothing. I first started noticing this problem after I bought and installed the city expansion pack. If anyone could help me, I would be extremely grateful. Thanks.
I think I'm reviving a dead thread, but my game refuses to connect to the internet. I have done all the above, I changed my DOB on my origin account so I'm 18+, made sure I'm connected to the internet, etc, yet nothing. I first started noticing this problem after I bought and installed the city expansion pack. If anyone could help me, I would be extremely grateful. Thanks.
I am also having the same issue. I have tried logging out of Origin and logging back in, that did not work. Also tried repairing the game, and that did not work. I also noticed that you can't reach the gallery through this site either. When you go to the main page at the top under "Community" you can go to the gallery, but it says "oops something went wrong". Either some of us are having intermittent issues, or they are doing maintenance.
I am sadly having the same problem. On with a Chat Advisor now. Tried uninstalling origin along with the rep and removing the folders, etc. No luck yet.
@Annisalotus In UK and also cannot connect in game or via Gallery website before opening the game. I do not think there is anything wrong with your setup but is at their end. OOPs message on their website.
When I opened Origin to get to the game Origin updated itself so maybe that is the problem.
@Mchap353 Thank you so much for letting me know because I've been on with support for almost 2 hours and he's telling me there's something wrong with my ports or something and that I've got to contact my ISP, which I don't need to do considering it worked fine last night (like 12 hours ago). So in all honesty, I think you might be right.
EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
Comments
I am sorry that you have this issue. If you have a sim on the lot where you are building the house, try having your sim travel to another lot then back again and see if that helps. If you are building on a lot without sims being there, come out of the game, and try repairing the game and see if that helps.To do that, right click on the sims 4 picture in Origin and click repair
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Have you tried repairing the game? If you haven't, try doing that and see if it helps,
If you still have issues, try testing with another household in a diferent home and see if the issue remains.
If you still have issues, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You don't need to type in testingcheats true for the moo cheat. You can just type in "bb.moveobjects on " without the quote marks
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
When deleting your cache files, it won't affect the homes, sims and rooms in your library. They will still remain there. The tray folder (documents -electronic arts-sims 4-tray ) contains the files of your creations that are in your library. This link explains about user files.
http://sims4.crinrict.com/en/2014/09/user-files-explained/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You're welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello.
I hope that the Gallery is working in your game also
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
That is great!
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @salty_snaile . Welcome to the forums
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try right clicking the origin icon on the desktop and click " run as administrator " . Then try to connect online.
Check in-game in game options, that you have the online features access box ticked
Try uninstalling and reinstalling origin and see if that helps.
Edit : There are issues with the Gallery presently. The SimGurus are looking into the gallery issue.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Origin ID: Tiki5872
There are many simmers having issues with the Gallery at the moment.
On this thread on the AHQ EA thread, SimGuruQARobo has posted there that they are looking into issues with the Gallery
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/Gallery-Not-Showing-Anything-in-Community/m-p/5810594#U5810594
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Origin ID: Tiki5872
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
When I opened Origin to get to the game Origin updated itself so maybe that is the problem.
http://forums.thesims.com/en_US/discussion/908281/gallery-problem-rant#latest
Hero on EA AHQ
The online website version of the gallery seems to be working at the moment.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Might be useful to all of us, support staff included if we were all informed beforehand.