Hi all please see if the suggestions help and please also add to the list as well!
IMPORTANT - If you received an email from origin about payment issue or if you cancelled your Preorder - you cant preload the game contact customer service for any payment/account issues
If I cant get the Preload to start:
-Origin - make sure is up to date
-Confirm Origin is
online, if not select origin and then online
If you cant locate game make sure all games are viewable
It is possible Origin servers are overwhelmed - if so dont just keep refreshing origin, try logging out completely back in
If you are having problems downloading:
-Make sure you give it permission to download
-If you are using wifi turn off and plug system directly into router
Comments
Cody
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> devans0714 wrote: »
>
> It's the servers...I just got offline with EA Support. They said it may take 24 hours to resolve.
>
>
>
> Thanks are they saying servers aren't working or are overloaded?
They said the servers are not working at the moment.
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> what else is new ?
Right!!!!!
thanks can you reboot the system
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> Try opting in the beta version of Origin and try with that.
Crinrict - tried that too....Still no love. I am going to try tomorrow....This really stinks....Just because you pre-load the game does not mean that you can play it, correct?
I'm seriously concerned about the servers being overloaded.
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Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
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