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Reading error logs

As many people, I had a problem with my game crashing for the last couple of weeks if not months.
Last week I found that bypassing my launcher fixed the problem, so that was fun... until now.
My game just crashed a few minutes ago. I think it happens when I spend too much time in World View (?)

Anyway. I know the standard procedure here is to copy-paste our dxdiag, but I know my system is up to specs.
More importantly, I'm wondering why we don't post our error logs instead.
I'm no techie, so I don't know. But here is my last one, just in case someone can decipher anything from it.

Notice it mentions one of my video card's dll. It mentions it in every crash log I have.
Could this dll be causing my game to crash?

[System info]
Computer name: THIERRY-PC
Computer DNS name: Thierry-PC
User name: Thierry
EA_PLATFORM: Windows on X86
OS name: Windows Vista <
WTH? I have Win 7 Ultimate.
OS version number: 6.1.7601
OS service pack: Service Pack 1
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 21
Processor revision: 258
Memory load: 53%
Total physical memory: 8090 Mb
Available physical memory: 3782 Mb
Total page file memory: 16179 Mb
Available page file memory: 11778 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 1820 Mb

[Exception info]
date: 2014-03-27
time: 19.09.26
type: ACCESS_VIOLATION writing address 0xd315bd87
address: 0x6bb449a0 "C:\Windows\system32\nvd3dum.dll":0x0001:0x006739a0

Comments

  • ceejay402ceejay402 Posts: 24,507 Member
    edited March 2014
    howdy :)

    you see if the crash analyzer is helpful
    http://modthesims.info/download.php?t=416883

    but i would also review the crash checklist for further help
    http://simswiki.info/wiki.php?title=Game_Help:Sims_3_Crashing_Checklist

    oh i forgot to add- ignore the OS vista - i think that is just a reference to the fact that the game was written with that OS
  • SmokeyBearzSmokeyBearz Posts: 1,138 Member
    edited March 2014
    Hi, and thanks for linking this tool. It's already very useful to me :D

    So I guess my few latest crashes were caused by CC.

    But something's weird : the crash analyzer is warning me that I have updates available. I'm patched to 1.67
    (missing updates for World Adventure, High End Loft, Ambitions and Late Night)

    I may have missed a few patches before 1.67 ... I think I skipped 1.66 because I wanted to read feedback first.
    By the time I wanted to patch, it was already time for 1.67, so I may have missed 1.66.
    But I'm missing a lot more apparently. I thought patches were incremental?

    The patches I'm missing for these eps are really old ones. Strange.

    - World Adventure patch 2.17.2.011037
    - High End Loft patch 3.13.1.011037
    - Ambitions patch 4.10.1.011037
    - Late Night patch 6.5.1


    Processor Name: AMD FX(tm)-4100 Quad-Core Processor
    Processor Architecture: AMD64
    Graphics Processor: NVIDIA GeForce GTX 760 (2 GiB, not found)
    Antiviruses: AVG AntiVirus Free Edition 2014

    Games Installed: The Sims™ 3 (1.67.2.024017), The Sims™ 3 World Adventures (2.0.86.002017 -> 2.17.2.011037), The Sims™ 3 High-End Loft Stuff (3.0.38.004017 -> 3.13.1.011037), The Sims™ 3 Ambitions (4.0.87.006017 -> 4.10.1.011037), The Sims™ 3 Late Night (6.0.81.009017 -> 6.5.1.011037), The Sims™ 3 Generations (8.0.152.011017), The Sims™ 3 Town Life Stuff (9.0.73.012017), The Sims™ 3 Pets (10.0.96.013017), The Sims™ 3 Showtime (12.0.273.015017), The Sims™ 3 Supernatural (15.0.135.018017), The Sims™ 3 Seasons (16.0.136.019017), The Sims™ 3 70s, 80s, & 90s Stuff (17.0.77.020017), The Sims™ 3 University Life (18.0.126.021017), The Sims™ 3 Island Paradise (19.0.101.022017), The Sims™ 3 Into the Future (21.0.150.024001)
    Custom Content: Yes (206 found)

    [WARNING CUSTOM CONTENT] 3/20/2014 12:32:53 PM
    OS Version: 6.1.7601
    TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.209
    Installed RAM: 7.90 GiB
    TS3 Free VM: 1.43 GiB / 4.00 GiB
    Crash Type: ACCESS_VIOLATION writing address 0x9c906d34
    Crash Address: 0x6d554985 "C:\Windows\system32\nvd3dum.dll":0x0001:0x005f3985

    [WARNING CUSTOM CONTENT] 3/22/2014 5:40:59 AM
    OS Version: 6.1.7601
    TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.209
    Installed RAM: 7.90 GiB
    TS3 Free VM: 2.43 GiB / 4.00 GiB
    Crash Type: ACCESS_VIOLATION writing address 0xb0e9a827
    Crash Address: 0x6bb449a0 "C:\Windows\system32\nvd3dum.dll":0x0001:0x006739a0

    [WARNING CUSTOM CONTENT] 3/25/2014 6:01:10 PM
    OS Version: 6.1.7601
    TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.209
    Installed RAM: 7.90 GiB
    TS3 Free VM: 1.69 GiB / 4.00 GiB
    Crash Type: ACCESS_VIOLATION writing address 0xf2ce4da7
    Crash Address: 0x6bb449a0 "C:\Windows\system32\nvd3dum.dll":0x0001:0x006739a0

    [WARNING CUSTOM CONTENT] 3/26/2014 11:28:34 AM
    OS Version: 6.1.7601
    TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.209
    Installed RAM: 7.90 GiB
    TS3 Free VM: 1.80 GiB / 4.00 GiB
    Crash Type: ACCESS_VIOLATION reading address 0x00000008
    Crash Address: 0x00453170 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00052170

    [WARNING CUSTOM CONTENT] 3/27/2014 7:09:26 PM
    OS Version: 6.1.7601
    TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.209
    Installed RAM: 7.90 GiB
    TS3 Free VM: 1.78 GiB / 4.00 GiB
    Crash Type: ACCESS_VIOLATION writing address 0xd315bd87
    Crash Address: 0x6bb449a0 "C:\Windows\system32\nvd3dum.dll":0x0001:0x006739a0

  • ceejay402ceejay402 Posts: 24,507 Member
    edited March 2014
    yea once upon a time patches were EP and stuff specific and then they moved to base game patches

    this can cause crashing so check MTS there are patches for older EPs and stuff you can add - sorry im not allowed to link :(

    also i forgot you were an AMD processor! do you overclock? when the game isnt crashing how is your lag?

    im always trying to pick an AMD processor player mind but i find most arent forth coming :) i myself play with amd card love love love them

  • SmokeyBearzSmokeyBearz Posts: 1,138 Member
    edited March 2014
    Oh boy. I couldn't tell the difference with other PC brands performances.
    I've been playing on AMD since the early 90s. It's the only brand I've ever owned.

    I guess I could say my previous AMD mobo was sturdy...
    I don't know if you remember, but I posted a while ago about a damaged video card. I had just bought it and was trying to install it, and my hearth sank when I found a capacitor on the floor. I was sure I had lost more than 300$ because the warranty would've been null. But after further inspection I found that it fell from the mobo.
    Now I'm not sure, but I think I had been playing for a few months or years with a damaged motherboard (at the time my PC was always running incredibly hot). I bought a new mobo (same model) and my system has been running super cool since then.

    As for the lag, there's room for improvement even with a 760GTX.
    I couldn't tell you my FPS because I never bothered to use a widget to display my rate, but it's not 60 fps that's for sure.
    I did notice a vast improvement from my 450GTX in texture and thumbnail loading times. And yeah, maybe in fps also.
    I remember the game was lagging when my sim was driving his car in town.
    Now it's almost a perfectly smooth and uninterrupted ride.

    I think I could reach 60 fps with a better processor. The FX-4100 is already old.
    But I'm contemplating the idea of purchasing a whole new system this year.
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