Tonight I bought the Monte Vista disc from my local Target and I installed it but when I go to put the serial code/number in - it won't let me hit redeem!! help!!!!
Had the same problem, but found a work around. Go to the sims store and in your account page select redeem a code. Enter the Monte Vista code and it will let you download it from your purchase history. Hope this helps.
I apologize for the inconvenience! With our recent scheduled maintenance, we have identified an issue which prevented our players from redeeming Monte Vista. We were able to fix the issue and have released a patch on the store. You should now be able to redeem your code through the custom Monte Vista flow in the launcher.
If you already used the "Redeem a Code" section on the site to download and install Monte Vista then the game will still work successfully.
I Bought the worlds bundle too. I Have tried all of these and it says my code is invalad still.. i tried "redeem a code" in the store, and purchase history... i need a new code or i want my money back or somthing. this is seriously makeing me mad..
I bought the world bundle today...guess I should have checked this thread before spending money I can't get the code to be accepted on my launcher OR In the store. It just says it's invalid no matter what.
Doesn't work on my launcher, Origin, the store, NOWHERE.
EA Games is charging money for games that can't be played because of codes they create that don't work! :shock:
THIS IS GETTING ME MAD TOO I BOUTGH THE GAME AT WALLMART AND THE CODE IS SAYING INVALID EVERYWHERE TOO... PLEASEEEEEEEE HELP THE HIDDEN SPRING WORKED BUT NOT THIS ONE!!!!
I just bought the Sims 3 World Bundles, and the Monte Vista code isn't working, I tried to redeem code and it still didn't work!!! WHAT SHOULD I DO!!!!
Like everyone else, I'm having problems using the code for Monte Vista and the chocolate fountain. When I try to redeem either code, I am given an invalid reply.
I am having the same problem, I even did the redeem code thing..It still doesn't work. I hope that "Smitty" person can give me some ideas on how to play the game...I'm getting really mad. I don't want to have to give up Hidden Springs just to give back a game (Monte Vista) that doesn't work. Hidden Springs worked so I started to get all happy for nothing Please help..
I seem to be having the opposite problem. It looks like the Monte Vista is working but not my Hidden Springs. I see it in my purchase history and I clicked on download there and then through the installer but when I load up the game there is still a Simoleon symbol by it and it tells me it costs 2,000 sim points to download. Not sure what the next step might be.
I'm having the same issue. Just got the worlds bundle, and Hidden Springs and the chocolate fountain installed just fine, but when I try to redeem my code for Monte Vista it says that the code has already been redeemed. Yes, I already entered it once but the neighborhood isn't installed! The account history workaround didn't work either. Can someone help with this?
Comments
Thanks for the info. I was having the same issue. I used your workaround, and it installed!!
I have just bought Monte Vista and was ready to break down if it didn't work. XD
I apologize for the inconvenience! With our recent scheduled maintenance, we have identified an issue which prevented our players from redeeming Monte Vista. We were able to fix the issue and have released a patch on the store. You should now be able to redeem your code through the custom Monte Vista flow in the launcher.
If you already used the "Redeem a Code" section on the site to download and install Monte Vista then the game will still work successfully.
Thank you for reporting it!
--Smitty
Go to "My Page" choose "My Account" then choose "Redeem A Code".
Redeem a code is only 4 boxes (16 digits). Register a game is 5 boxes. But you don't need to use register a game. You have to use "Redeem A Code". :-)
Try to go to your purchase history.
It's under "Store" - My store Account - Purchase History.
Doesn't work on my launcher, Origin, the store, NOWHERE.
EA Games is charging money for games that can't be played because of codes they create that don't work! :shock:
Any suggestions on who to contact next?
I hope this helped
THAT WORKED!!!!
THANK YOU SO MUCH!!!!