Sims 3 Keeps Crashing : Would You Like To Debug it?

secondender

My sims game loves to crash. I mean, it's crashing every 5-10 minutes now. I'm so sick of it, and I've heard many Mac users are having the same issues.

When it crashes, it seems like it's lagging, and then a popup comes that says something along the lines of:

An exception has been raised. Would you like to debug it?
Yes / Cancel

Whichever option I pick, it crashes anyways. It will crash for no reason, I'm not kidding. I'm close to throwing my computer out the window.
My launcher says I am on version 1.66.2.024017. I have not updated further because of the fact that my launcher refuses to update properly.

My Mac's technical stats are the following:

Hardware Overview:

Model Name: iMac
Model Identifier: iMac14,1
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: IM141.0118.B09
SMC Version (system): 2.14f24

I am running OS X Yosemite.

caspinwall

It's a common problem. Are you resetting the memory while playing? If not, give it a try: http://bluebellflora.com/resetting-ram-during-gameplay/

I-Am-Unicorn123

Also, do you use custom content? This has caused many errors for me, but I can't play without it. If you don't mind losing your progress, a last resort is to drag your TS3 folder to the desktop then re-install everything.

secondender

@caspinwall : Thank you very much for this link! I am making further inquiries about the method detailed in it to the author.

caspinwall

You are very welcome. It does help to purge the RAM but there are many other things you can do to keep your game running well. Have a read of the first page of the main help thread as well, for further links and info: http://forums.thesims.com/en_US/discussion/658546/mac-help-threads-guides-please-start-here-before-posting-a-problem-updated-19-02-15/p1

WinMacSims3

secondender wrote: »

Hardware Overview:

Model Name: iMac
Model Identifier: iMac14,1
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: IM141.0118.B09
SMC Version (system): 2.14f24

I am running OS X Yosemite.

@secondender It appears that your iMac might be using Intel Iris Pro because I know the 2.7 GHz (that cost $1299 in the U.S.) includes Intel Iris. Based on what I've learned from @BluebellFlora, The Sims 3 does not work well on Intel Iris because I beleive that EA hasn't updated the game to support Iris. There might be a workaround to get TS3 to work on Intel Iris.

I'm not sure if Iris is the cause of crashing but I've heard that the game is unplayable on Intel Iris.

BluebellFlora

No, EA haven't updated the game to support the Intel Iris cards unfortunately. You could try the workaround on this thread:

http://forums.thesims.com/en_US/discussion/735231

Beorthedog

Mine too! But every time I try to disable CC that msg comes up :'(

caspinwall

Beorthedog wrote: »

Mine too! But every time I try to disable CC that msg comes up

Have you tried purging the RAM and any other tips in the main Mac help thread which is stickied at the top of this forum as well as being linked in a post above?

Beorthedog

Thanks! :D

openhinatagal673

Does the link still work? I am having this issue

Tremayne4260

Try the Mac Users Best Friend thread.